A WORD FROM OUR BOSSES
Several years ago when my husband, Fred, and I were returning to San Diego after spending a few days at the Imperial Valley Fishing and Hunting Club, we stopped by Pacesetter Homes and inspected the model homes. We went with one of your sales agents, Rudy Molina, who answered our questions and we went our way.
One of the things that impressed us both was that Rudy didn't know if we were ever gong to purchase a home from Pacesetter, but he always made time for us and answered our many questions.
Our home was delivered on time and in quality condition.
Having worked in the residential building industry in Southern California for nearly 30 years serving in the capacity of Customer Service Coordinator and as Warranty Service Manager, it was very important to me that I receive the same level of warranty service that my staff and I provided to thousands of homeowners throughout the years.
Saul Orona has been our Warranty Service Representative since our move in and to say that he is truly the best.
We are very happy with our purchase, the quality of our home, and the excellent service provided by your entire staff including Randy, Jose, and Saul.
Karen Rusk Knight
This letter is in reference to one of your outstanding sales associates,Doreen Caldwell.
Mrs Caldwell assisted us in the selection of our home and had lot of wonderful suggestions and ideas about how we could improve the livability. She also took time to help us through the paper work process without stress or pressure.
She monitored the set-up and installation of the home and sent us pictures.
She is certainly a great asset to Pacesetter's and her profession. We would highly recommend her and Pacesetters to our friends and any other future homebuyer.
William & Audrey Baker
I want to begin this letter by thanking you for the outstanding manner in which you worked with us from the beginning to end in the purchasing of new Pacesetters home.
First, there was Doreen who was an absolute joy and delight in the entire process. The manner in which she handled all the details was amazing.
Second, there was Ivan who was one singular concern. "Make them happy." And he did.
Third, there was that absolutely outstanding service person named Glen who, as far as we concerned, went way beyond the call of duty in making certain everything was just so.
Finally, the staff who scheduled everything in such an amiable and workable fashion that it, ended up being an extremely pleasant experience from beginning to end.
The product is excellent and the service is outstanding. Thank you from both of us.
Palmer and Beverly Gedde
Thank you so very much for your professional attitude and sincerity shown us on our purchase of our SECOND HOME FROM PACESETTERS.
We appreciate the efforts Pacesetters has made and we are very satisfied with our new home.
Thank you for your upbeat friendly attitude. We have given your "SPECIAL NAME CARDS" to several of our friends, YOU THE MAN, Jorge!
EvYonne and Mike Michael
From the moment we walked in the sales office and we were greeted by the Receptionist to the day we moved in we were treated very well. Our salesman was especially helpful.
Randy and Ivan and all their crews were just great. We thought that Pacesetter must have the best crew in the business.
We want to single out Saul for special kudos' He was always so enthusiastic about everything that he did. He had the best attitude about his job than anyone we have known in a long time. It was a pleasure to have business with all the Pacesetter Homes people involved in the process of the purchase of our very nice, comfortable, well built home that we have received so many compliments.
Charles & Rhea Myers
Thank you so much for the Home Depot gift certificate, we purchased a new gas grill which we have nicknamed our Pacesetter BBQ.
Doreen, we will certainly give you a call for a new home.
Gary & Rose Kannigiesser
Dot and I would like to thank you for all your help in getting our new home built. You went above and beyond the call of duty. Thank you again, for all that you have done for us! We love our new home!
Ken & Dot Jones
Terry & Kris Miller
Art & Betty Piper
Jon T. Flint
Shirley and Bob Stahl
Bob & Anne Gutridge
I am very satisfied with the work and sevices that Pacesetter Homes has provided to us. It amazes me the way your company personel work together to get things done.I can gladly say I have done business with your company and will continue to to so in the future.
I am writing this letter to you to let you know that I am very pleased with the service I have received from Pacesetter Homes Service Department. My service has always been taken care in a timely manner. Thank you for all you have done.
I am very happy with the services provided to me so far. Thank you for all you have done.
Thank you for your promptness in the matter of coming to fix my stove top and the few other problems I had. Sean was very professional and answered all questions I had. I am very grateful and would recommend you company to many friends.
I wanted you to know how much I truly adore my new home! Mike and Carol went far beyond the call of duty to ensure that I became the homeowner I proudly call myself today. I'm thrilled with the quality of my beautiful home and am absolutely delighted at how drastically all the standard energy saving features have cut my utility bills.
I will be forever grateful to Mike and Carol for all their time, energy, and effort in making my home-owning bream come true.
Mical Jetter of
Huachuca City, AZ
Muchisimas gracias por tu ayuda y sobre todo por tu empeno y tolerancia. Estamos muy contentos y muy agusto con la compra de la casa. Espero seguir asi.
Dear Pacesetter Homes,
Thank you very much for your help and your tolerance. We are very happy & comfortable with the purchase of our new home, & expect to keep it that way.
Virginia Varela & family
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Shult Homes Corporation