A WORD FROM OUR BOSSES
Although several years have passed since we purchased our home through Pacesetter's we have been very pleased with our purchase and the guidance we received in choosing our options.
We found Pacesetter's to have the highest business ethics and they went above and beyond the "normal" to be sure we were well pleased with our finished home, and we most certainly are.
Charles & Mary Nance
I felt it appropriate to advise you of our Pacesetter Home we purchased from you.
Its been awhile since we moved in and have found the home virtually free of any major construction flaws. We have also appreciated the scheduled follow through visits to be sure all is functioning properly.
Your product and service has exceeded our expectations. Thank you for the joy and happiness we are having in our new home experience.
Gordon and Leila Kaiser
Jack L. & Lynda Weaver
I want to take this opportunity to thank your for help in the purchase of our new home through Pacesetter. It was an enjoyable experience all the way through. We are completely happy with the result. I would be glad to refer any of our friends to Pacesetter and to George Cuellar. It was good teamwork all the way through.
Stan and Genny Johnson
We purchased a double wide schult manufactured home a few years ago. You and your personel continue to care for our customers! Last year we installed a cloths dryer and you sent one of your employees to install a dryer vent to the outside free of charge.
Friends and Family visiting our home were so impressed with the quality product and the timely placing of the home after the purchase, that the decided to buy from Pacesetter Homes. This is what happens when you have saisfied customers and quality homes and crews to put them in place on time.
Bob & Carolyn Streeter
Thank you for doing a great job on my place I am very pleased with the service. I would highly recommend Pacesetter Homes to anyone looking to buy a home.
It been almost 9 years we purchased our Pacesetter home and we have been so thankful since than. We just enjoy our place. Drop by anytime, bring your customer if you wish.
We are very pleased with Pacesetter Homes from my husband Leo's first visit to your sales offices to the later requests for help on our various needs after the house was set up for us.
We would recommend Pacesetter Home Center to anyone looking for a new home, with assurance of a good sales staff and customer service after the sale. We are very pleased with our new home and the services provided to us.
Leo & Daun Klotz
We purchased a home 2 years ago from Pacesetters and have been completely satisfied from the very minute we walked into the office to the day we moved into our home and ever since!
Thank you to all the crews from the pit crew to the final inspection. It all went smoothly and on time. All crew members were very friendly, had good attitudes, good workmanship and always showed a desire to please the customer. You can tell they all knew they were working for a good company.
Your staff was always willing to be as helpful as possible to accommodate our wishes. They was always helpful and never "pushy" which we really appreciated.
We are completely satisfied with the quality workmanship of our home and the entire process with Pacesetter and feel we have made some new friends in Yuma!
We have recommended Pacesetter to two other families who have also purchased homes after seeing our home.
Charles & Rhea Myers
A true measure of a quality organization is whether problems are addressed in a professional manner as quickly as possible. Everyone went the extra mile, and stood by there promises of quality and service, especially after the install, which most companies just don't do any more. Our overall experience was refreshing. We recommend Carol and Mike Elg, and Pacesetter without reservation.
John & Trish Sargent
To Whom It May Concern:
We purchased a home from Pacesetter Homes and moved into our home. We have been very happy with this home. The home has been a good investment. We appreciated the help we received from Rudy in purchasing this home.
We also appreciated the good service provided by Pacesetter Homes and our service team Sean, Ivan, and Randy. They were very good about fixing any little or big things that required attention. This service has lasted through the year and even after the year expired. If nothing else, the service departments as well as Rudy, were able to provide names and companies that would complete any job. This was very helpful as we were not familiar with the area or the companies and their reputations.
Pacesetter Homes was chosen by us a buyer of a manufactured home for the following reasons: the model design and the quality of the building materials, the friendliness of the staff, the polite tone of the receptionists, the cleanness of the offices, the various models displayed, and the knowledge of the staff when looking at the models. They also kept their promise to clean the house before we moved in. We highly recommend this company to anyone interested in purchasing a manufactured home.
Roy H. & Ann S Bush
When you purchase a home from Pacesetters you get much more than you bargained for. Purchasing and making the necessary decisions are just the beginning. You find out, as you are bringing your dream to reality, that Pacesetters is a family affair.
The first step, after speaking with the sales person, and making the decision to buy, you realize that there is so much more that takes place with in this company. The installation was well planned and executed. It was a positive event for us. Proper preparation from the outside people as well as the finish work done on the inside is all done professional manner. Our detail person Sean did a terrific job.
We highly recommend the Pacesetter family. We are very pleased with the quality of their product. We also feel like we have made some new friend along the way. Thanks Pacesetter for a job well done.
Melvin and Patricia Tynan
I've now lived in my Pacesetter Home for just a little over one year and I want to take a few minutes to tell you how much I'm
enjoying my home and discuss some of the nice things you and your staff have offered to me.
As I said its been a little over a year since I purchased my home from you and in that time span I feel like you've treated me like family- At least that's how your actions have affected me. From the very beginning of the sale/purchase procedure your friendly mannerisms and professionalism have impressed me, made me feel comfortable and confident that I been doing the right thing.
There are many things that have impressed me with the treatment at Pacesetter. If any thing had to be worked on your people were always there for me and in short notice. That type of service is invaluable and I have passed my good feelings about you and your staff to several of my friends.
There are a couple of people on your staff that have really impressed me- they are Ivan Sursky, Sean Lawrence, and Randy Farkas. These individuals have gone the extra mile for me. I'm just happy chosen Pacesetter as the company I purchased my home and that Pacesetter had the good sense to have a person like you on their staff.
Thanks again for all the help and extra support that you've given to me any my new home.
We moved into our Pacesetter Homes in October . As you probably remember, my husband had approached you in a parking lot because of the sign on the door of your vehicle. That was a fortunate day for us.
I really like the plan of our house. Its fits my needs well. Since my husband passed away .I
am living alone, but there is room when relatives come to visit.
The house is economical to live in. It is well sealed and insulated, and the electric powered heat pump is very efficient, making it inexpensive to heat and cool. My electric bill is surprising low.
My husband appreciated your response to the couple of small items that needed attention after we moved in. You an your men were very helpful in putting things right. Thank you for your excellent service and quality product.
To Whom It May Concern:
As you know we purchased a new home from you. We want you to know that is is a very comfortable and very efficiency home. But most of all, the service man was great, very caring and took good care of us on every detail no mater how small. I can say this much we know some folks that bought a Schult home from a another dealer, there after the sale thier was no service after that. And as for our salesman Jorge Cuellar he was tops.... Thanks Pacesetter for your caring service.
Douglas& Gloria Davis
Its is hard to believe that Betty & I have been living in our new home from Pacesetter for over 3 years. The experience has been a joy and we still get praises and accolades on purchasing such a fine home. Most folks cannot believe that it is a manufacturing home when they see the inside.
We had nothing but great service from you and the company representatives, with minor repairs completed in a reasonable time. Therefore, Betty & I are happy to add this letter to your growing pile of satisfied customers. Thanks Mike & Carol.
Art & Betty
P.S. Feel free to call if you would like to send folks over to see our set up, as we are very happy here and it is a big help to see what a home looks like after it is lived in, rather than in a photo.
We are well satisfied with our Pacesetter Home. The sales[with George Cuellar]was well handled. He was excellent in the sale of home to us. The staff handled all our service problems fast.We appreciate the way Sean our service man that done the work at our place. Good Job
Although this testimonial is a bit late, I purchased a Pacesetter Home approximately six years ago from you. Like all new homes there were a few problems that needed attending to, and since a home is a large investment these things can be frustrating. However everything was satisfactory in the end. Juan Estrada was an exceptionally kind and cooperative sales person, and he was always fair and honest. The team who did the set up, went out of their way to do a good job. Ivan Sursky and especially Sean Lawrence were good emissarys of the organization. They were very helpful and cooperative, and Sean Lawrence attended to a number of details that helped make the set up of the home complete. He did an outstanding job of representing service during set up, and even helped with ensuring all was ship shape. He exibited great customer service skills, and ensured the home was satisfactorily set up for turn over. I have lived in the home now for almost six years, and it has performed extremely well. The home had substantial customization, almost $30k in customer features and upgrades, making it one of the nicest homes I have ever lived in - manufactured or stick built. In the end the home and its high quality has been very good, and the experience overall was more than satisfactory. Terry Jensen worked hard to make things right, and we have continued a good working relationship ever since. Although I have not needed much support beyond the sale, I do not hesitate to recommend them. Plese see Juan Estrada, he is an excellent sales person and he will treat you fairly and with high intergrity. I have had plenty of time to think about my experience over the years, and although things do not always go as planned, Pacesetter went out of their way to make things right, and to make this a rewarding experience in the end. I give them high marks, as a local retailer, and they are concidered the best Manufactured Home Retailer in the Yuma area.
We purchased a Pacesetter home from your company. Our first contact was very helpful in going over the different options and pricing and followed up with the progress for us to move in.
My next contact was Ivan Sursky he did an excellent job. Also James Schilling who was assigned to be our repair person. He did an excellent job also.
I was so glad to see Randy Farkas take over the scheduling, as he is doing an excellent job, and willing to have everything done on time.
Gerald & Ellen Benson
A big thanks to all the Pacesetter folks that my wife & I dealt with from start to finish on our new home, they were a good bunch of guys to be around, Thanks to Rudy, Glenn, Ivan, Jose, Jesus, & Randy.
I would like to express my appreciation for your sales person, Rudy Molina, he did an excellent job with us on the purchase of our new home, also he was very patient with us while we were trying to sell our home in Oregon for the last two years.
I would like to thank you for assigning such an experienced technician as Glenn Garman to perform the PDR on our new home. He is a very professional person & his workmanship is the best there is.
Jerry & Sharon Frisinger
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Shult Homes Corporation